Latest Job Vacancies - "2406 Jobs Available" Updated Daily...
senior test engineer
About Us:Endpoint is an interactive response technology (IRTĂÂŽ) systems and solutions provider that supports the life sciences industry. Since 2009, we have been working with a single vision in mind, to help sponsors and pharmaceutical companies achieve clinical trial success. Our solutions, realized through the proprietary PULSEĂÂŽ platform, have proven to maximize the supply chain, minimize operational costs, and ensure timely and accurate patient dosing. Endpoint is headquartered in Raleigh-Durham, North Carolina with offices across the United States, Europe, and Asia. Position Overview:The Sr Test Engineer is responsible for the testing and validation (T&V) of Integration releases, enhancement and patches. Working closely with the Product Engineering Management, Senior Test Engineers, Software Developers and Product Managers, you will deliver high-quality systems to our client (Endpointâ??s internal OPS teams).The role is available at our offices in Hyderabad and Bangalore. \nResponsibilities: Participate in product discovery as required for planning and requirements.Participate, support and provide input during development cycles.Create and execute test cases, report and track software defects, verify resolved issues and conduct regression testing.Document test case execution, including objective evidence.Create and maintain, as required, testing documents such as validation plan, risk assessment, traceability matrix, and validation summary.Participate in other testing activities such as defect assessment and deployment verification.Follow current Standard Operating Procedures and Work Instructions.Interact with Product Management, Development and Testing teams, and subject matter experts on product testing, provide progress and status reports to the appropriate personnel.Keep up-to-date with industry standards for automated, performance and security testing, and regulatory requirements for product quality and computerized systems validation.Education:Bachelor's degree or equivalent and/or appropriate experience.Experience:Minimum of 6 yearsâ?? experience in software Integration testing/Quality Assurance.Strong ability to understand technical software concepts and comfortable interacting with databases.Experience in Tools and techniques for API testing.Experience in Test automation (Playwright) a plus.Experience in Security testing (OWASP ZAP) a plus.Experience in Performance testing (Blazemeter, JMeter) a plus.Understanding of n-tiered, Service Oriented Architecture (SOA) and related testing strategies.Familiarity with XML & JSONExperience working with version control repositories- SVN, GIT.Experience working in a fast-paced, entrepreneurial environment preferred.Prior health care industry experience is a plus.Experience with API testing tools like PostmanSkills:Strong interpersonal skills with the ability to work effectively with a wide variety of professionals.Strong attention to detail.Excellent organizational and time management skills.Good communication skills.Attentive listening skills.\nEndpoint Clinical does not accept unsolicited resumes from search firms or any other third parties. Any unsolicited resume sent to Endpoint Clinical will be considered Endpoint Clinical property, and Endpoint Clinical will not pay a fee should it hire the subject of any unsolicited resume.Endpoint Clinical is an equal opportunities employer AA/M/F/Veteran/Disability. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment, qualified applicants with arrest and conviction records.#LI-MT
Posted on: 2025-11-27
ux researcher
Fedi is looking for a UX Researcher to join our team. As a UX Researcher, you will be responsible for conducting user research, analyzing user feedback, and collaborating with designers and product managers to create user-centered designs. You will work closely with our product team to ensure that our products meet the needs of our users. Responsibilities include conducting usability tests, interviews, and surveys, as well as analyzing data to inform design decisions. The ideal candidate will have experience in UX research methodologies and a passion for creating exceptional user experiences.
Posted on: 2025-11-27
Growth factory ventures: applied ai engineer
Headquarters: California
URL: http://growthfactory.vc
Weâre looking for a Applied AI Engineer with strong technical skills, product instincts, and the ability to dive into complex system design. Youâll be hands-on with multiple early-stage projects across our venture studio, helping us validate opportunities and bring AI-driven products to life.
What youâll do
Build core modules: Develop and maintain AI-powered features and systems across our in-house venture projects.
Optimize AI systems: Improve performance through prompt engineering, retrieval-augmented generation (RAG), tool design, and scalable agent architectures.
Prototype rapidly: Validate new product ideas by shipping quick, testable prototypes that inform venture direction.
Engineer evaluation pipelines: Design automated evaluation systems to measure and improve model and product reliability.
Work full-stack: Contribute across the stack â from front-end evaluation dashboards and user-facing tools to backend systems (databases, caching, microservices).
Operate in hyperdrive: Switch contexts across multiple ventures, iterating quickly and collaborating with cross-functional founders and teams.
What weâre looking for
Strong programming fundamentals and a bias for clean, high-quality code.
Proficiency in Python and familiarity with AI/ML frameworks (e.g. LangChain, Hugging Face, PyTorch, TensorFlow, OpenAI APIs).
Solid backend knowledge: databases, caching, message queues, microservices.
Comfort with frontend prototyping for internal tools, dashboards, or MVPs.
Proven ability to work on zero-to-one products, ideally at startups or studios.
Strong written and verbal communication; our team is fully remote.
Experience with evaluation pipelines, vector databases, or applied ML in production.
To apply: https://weworkremotely.com/remote-jobs/growth-factory-ventures-applied-ai-engineer
Posted on: 2025-11-27
Lemon.io: senior full-stack developer
Headquarters: New York, NY
URL: https://lemon.io
Are you a talented Senior Developer looking for a remote job that lets you show your skills and get decent compensation? Look no further than Lemon.io â the marketplace that connects you with hand-picked startups in the US and Europe.
Currently, we are seeking a Senior Full-Stack Developer for our client. Itâs a great opportunity, as they are one of the fastest-growing YC companies. Their investors include Y Combinator and Box Group, and they support leading AI labs. Joining this project offers the chance to play a key role in the AI movement.
Details:
40h / week - very likely a 6-day work week due to the fast-paced nature of the project
start date: within 2-3 weeks
Full-time
within 2-3 weeks
2-3 months with potential to extend to 1-year engagement.
(GMT -8:00) Pacific Time (US & Canada)
What the Company Does
Develops tools and services for creating high-precision datasets used to train advanced AI models.
Builds simulated environments and functional prototypes of well-known digital products (such as communication platforms, CRM systems, productivity tools, financial interfaces) so AI agents can learn to complete real-world tasks.
Creates internal platforms for data management, quality control, and automation of data generation workflows.
Works on long-term technologies that help AI systems better understand complex tasks, business logic, and user interfaces.
Requirements:
4+ years of experience with React.js and Node.js
Expertise in JavaScript, Tailwind CSS, Next.js, AWS, and SQL is a must
TASKS/RESPONSIBILITIES
Develop full-stack web applications from the scratch, replicating existing enterprise software.
Collaborate with internal management and technical leads.
Participate in a take-home assessment and interviews as part of the selection process.
Deliver production-ready, scalable solutions using Next.js, Tailwind, SQL/Redis, and related technologies.
IDEAL PROFILE
You have a diverse skillset and are open to learning new technologies.
You have strong experience building stuff from scratch.
Your background includes products that are used and loved by many; working at big companies or popular startups is a big bonus.
IMPORTANT
You are open to weekend work. Itâs likely going to be a 6-day work week regularly.
You are open to completing a test task for this project, which will take roughly 10 hours and will be compensated (500$).
Other Options from Lemon.io
NOT YOUR TECH STACK?
We have multiple projects available for Senior Developers. If you have 4+ years of commercial software development experience and are proficient in any of the following areas: Rust, Golang, Shopify & JavaScript, Node & Python, WordPress, Unreal Engine, PHP & Vue, Svelte & TypeScript, Svelte & Node, Svelte & Python, MLOps, Data Engineering, React Native & Node, PHP & React, Data Analysis, Blockchain, PHP & Angular, Swift & SwiftUI, Node & Vue.js, DevOps, Data Science, Unity, Python & LLM or AI Engineering â weâd be happy to connect and match you with a suitable project.
If your experience matches our requirements, be ready for the next steps:
VideoAsk â watch a short video about our startup, up to 10 minutes
Complete your profile on our website
30-minute screening call
Technical interview
Feedback
Magic Box (we are looking for the best project for you).
P.S. We work with developers from 50+ countries in different regions: Europe, LATAM, Asia (Philippines, Indonesia), Oceania (Australia, New Zealand, Papua New Guinea), Canada, and the UK. However, we have some exceptions.
At the moment, we donât have a legal basis to accept applicants from the following countries:
European: Iceland, Liechtenstein, Kosovo, Belarus, Russia, and Serbia.
Latin America: Cuba and Nicaragua
Most Asian countries and Africa.
We expand and shorten the list of exemptions regularly.
Do you represent a company with engineers who match the description and want to collaborate with us through staff augmentation? Then register here.
To apply: https://weworkremotely.com/remote-jobs/lemon-io-senior-full-stack-developer-6
Posted on: 2025-11-27
business operations manager
Business Operations ManagerAt o1Labs, our mission is to catalyze a new generation of applications powered by zero-knowledge cryptography. We are looking for a talented and motivated Biz Ops Manager to lead business operations, finance, and ecosystem growth initiatives. This is a chance to join a small, collaborative team and have a lot of independence.The RoleYou'll be a core contributor to o1Labs Operations. You will manage and improve key operations processes and programs, including managing our token grant payments and our delegation program. You will also manage key relationships with exchanges and custodians, and seek new opportunities to expand the reach of Mina. The ideal candidate will combine analytical rigor, financial acumen, and deep Web3 fluency to help scale our organization sustainably and transparently.You will primarily:Manage and expand exchange relationships. Serve as the primary contact for existing and new cryptocurrency exchanges (including both centralized and decentralized exchanges), driving strategic partnerships and ensuring successful listings, integrations, and ongoing collaborations.Develop wallet and custody partnerships. Work with leading wallet providers and custodians to enhance support for MINA and related assets, improving the user experience across both retail and institutional segments.Oversee the delegation program. Maintain our delegation program and recommend improvements to reduce operational overhead, ensure fairness and transparency, and make the program more attractive to node operators. This includes defining eligibility criteria, onboarding program participants, monitoring performance, and publishing updates and analytics on delegation outcomes to ensure community involvement and accountability.Drive token and treasury strategy. Analyze token flows, liquidity, emissions, and maintain the payment and treasury strategy.
Posted on: 2025-11-26
senior amazon brand manager
Senior Amazon Brand Manager â?? GNO PartnersGNO Partners was founded by Gal and Ouriel, who built and exited two successful Amazon brands. We help Amazon FBA sellers scale profitably using our proven system.We are a Done With You consultancy, meaning we donâ??t manage client accountsâ??we set the strategy, analyze their brand, and teach them how to execute using our resources.Why Join Us?Fully remote Amazon consulting agency.High-performance culture: hard work, speed, over-delivery, and trust.Competitive Compensation: Total OTE of $220,000-$300,000+.Base Salary: $120,000Performance-Based Earnings: Realistically getting an extra $180,000 per year based on performance, and more (no cap).Work with a team thatĂ lives and breathes AmazonĂ while having fun doing it.Who Weâ??re Looking For:We are seeking a Senior Amazon Brand Manager who deeply understands Amazon FBA, enjoys strategizing for brand growth, and can tackle complex challenges withĂ precision and speed.Key Skills & Experience:Organic Ranking Mastery: Product launches, ranking strategies, and algorithm insights.Amazon PPC Expertise:Ă Strategy + execution, proven hands on experience managing minimumĂ $50K+/mo budgets.Brand Management:Ă Experience managing Private Label brands generating a minimum of $10M in annual revenueLogistics & Backend:Ă Strong grasp ofĂ COGs, fees, inventory, and profitability (P&L) optimization.Amazon Catalog Troubleshooter:Ă Proven expertise in diagnosing and resolving complex catalog issues.Responsibilities:Lead weekly strategy calls with clients, ensuring project progress.Solve Amazon challenges and guide clients through key projects.Track progress and provide clear next steps.Offer daily support via Slack & Email.Continuously improve our consulting systems.Attend weekly training and team meetings.Qualifications:Full-time, remote.3+ years Amazon FBA experience, managing brandsĂ $10M+ in revenue minimum.PPC expertise:Ă ManagedĂ $50k monthly ad budgets minimum.Seller Central pro:Ă Navigate and optimize quickly.Strong project management & client communication skills.Positive, proactive, andĂ client-focusedĂ personality.Fluent in English.Ambitious and driven, with a relentless work ethic to maximize earning potentialIf you're an Amazon expert, you're driven, strategic, and thrive in high-growth environments, we want you on our team!*For referrals, email us at HR @ gnopartners.comĂ and CC the candidate youâ??re introducing.
Posted on: 2025-11-26
senior product manager payments
At Coinme, weâ??re redefining access to financial services in a digital world. By combining the cutting-edge power of blockchain technology with everyday simplicity, we make digital currencies accessible and usable for all.As the world's largest network of cryptocurrency kiosks with over 40,000 locations nationwide, we're breaking down barriers to crypto adoption through our seamless mobile app, secure digital wallet, and DeFi integrations. Beyond our consumer offerings, we're also the infrastructure powering the crypto revolution for businesses.Through our enterprise Crypto-as-a-Service (CaaS) platform, we enable businesses to launch crypto capabilities in weeks, not months. Our modular, API-first infrastructure provides everything from KYC and payment processing to liquidity and custody solutionsâ??all fully licensed and compliant.Weâ??re big enough to lead the charge in decentralized finance but small enough that your ideas will make waves. Every role at Coinme contributes to building a financial future where everyone has the tools to thrive. At Coinme, your growth fuels our mission. Together, we RISE.Senior Product ManagerWe're seeking a Senior Product Manager to own and revolutionize our entire payments infrastructure. This is a critical role where you'll architect the backbone of how users move between fiat and crypto seamlessly. You'll tackle complex challenges around card processing optimization, regulatory compliance, fraud prevention, and conversion rate maximizationâ??all while building the most reliable payments experience in crypto.
Posted on: 2025-11-26
software engineer
We are looking for a Software Engineer (Backend) to help us modernize the healthcare system through intelligent, scalable software. You will work with technologies like Golang, GraphQL, AWS Lambda, and Serverless to build platforms that power healthcare payments, operations, and real-time data exchange.
Posted on: 2025-11-26
staff backend engineer golang
Remote - Founded in 2013, Voodoo is a tech company that creates mobile games and apps with a mission to entertain the world. Gathering 800 employees, 7 billion downloads, and over 200 million active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after G...
Posted on: 2025-11-26
Contra: ai visual designer
Headquarters: San Francisco, CA
URL: http://bit.ly/3kLhMdk
IntroAI labs and AI product companies have been approaching Contra to test out their latest capabilities with our best creative experts. This is important because these products and models cannot improve with generalized feedback data alone, they need expert opinions and preferences to get to the next level.
This is unlocking a new and fun way to earn on Contra for our best users. These projects typically pay $75-$150 per hour and allow you to become an expert at evaluating the latest AI tools and influence the tools we will all use in the future.We are rolling out access to these types of jobs and a special "tastemaker" badge to a select group of users on Contra. If youâre interested in being part of this early cohort, we have a test project today to try a simplified version of this, starting today.
Apply to this job to be a part of the early
cohort by completing a test project with a simplified version of the Creative Arena.
This initial project will include completing âtournamentsâ in Contraâs âcreative arenaâ to choose your favorite outputs from top AI models.
Scope
Use your skills to help improve the tools you will use tomorrow. We are looking for an AI Visual Designer to help join our network of AI experts and tutors. Typical projects last from 1 week to multiple months and involve giving feedback using your unique creative perspective on outputs and workflows from the latest AI labs and applications.
About you
Youâre an expert in your craft and love pushing the boundaries of whatâs possible. Youâre always experimenting with new tools and evolving your workflow to match emerging styles, technologies, and trends.
To apply: https://weworkremotely.com/remote-jobs/contra-ai-visual-designer
Posted on: 2025-11-26
Longship marketing: operations & finance assistant (remote eu/german speaking)
Headquarters:
URL: https://longshipmarketing.com
?? Operations & Finance Assistant (German & English, Remote, Part-Time)About Longship Marketing(This job is open to candidates across Europe, not just Germany!)Longship Marketing is a remote-first agency helping brands grow through performance marketing and e-commerce operations. Our distributed team of 15+ professionals across Europe values flexibility, ownership, and getting things done.You'll be supporting operations and finance across three interconnected businesses:Longship Marketing GmbH (the company you'll be contracted to)Longship Commerce GmbH - which owns our portfolio of e-commerce sitesDx3 Services UG - which runs our 'Dx3 Labs AI' sister services business for AI automationAll three businesses intersect with Longship Marketing, but extend beyond a traditional marketing agencyâyou'll be working with a group of companies.We're now hiring a part-time Operations & Finance Assistant (approx. 20 hours/week) to own our internal operations and finance processes. This is a role for someone detail-driven, experienced, and proactiveâsomeone who brings established systems and processes, and who can work independently to improve how we operate financially.???? What You'll DoOwn the end-to-end invoicing process: create client invoices, purchase orders, and track paymentsReview, process, categorize, and file contractor and vendor invoicesManage financial communications with German tax offices, accountants, and banksSupport the bookkeeper with documentation, transaction categorisation, and reconciliationMaintain and improve systems for financial admin and documentation managementResearch and implement tools or methods to streamline invoicing, payments, and finance operationsHandle insurance, tax, and social security administration tasksPrepare financial documentation and internal reports for leadershipLead process improvement projects to optimize finance and operations workflowsTake on strategic research and analysis projects related to finance operations? Requirements (Necessary)Fluent in German & EnglishBased in Europe, able to work remotely across EU business hoursProven experience in finance operations, accounting support, or operations managementBrings established systems and processesâdoesn't just complete tasks but improves themSelf-starter who works independently and takes full ownership of outcomesReliable, organised, and accurate with detailsâespecially financial dataComfortable using modern tools (Google Workspace, Asana, Slack)Confident managing communications with German authorities, banks, and vendors???? Nice to HaveExperience in e-commerce operations or vendor management across multiple entitiesStrong familiarity with German accounting, tax, or payroll processesActive interest in automating tasks with tools like Make.com, n8n.io, or AI assistantsKnowledge of P&L tracking, budget management, or basic forecastingExperience coordinating finance operations across multiple legal entitiesTrack record of implementing systems that reduce manual work? What we offerJoin an international, fully remote team based around the worldFlexible working hours: outside of critical meetings, work the hours that suit you and your lifestyle bestAsynchronous working with meaningful calls - we donât waste time, but we invest in team connection (very few hours in âcheck-inâ calls or client meetings) - Slack, Loom, and occasional ZoomSpace for taking initiative and pushing forward your own ideasAccess to the courses and training materials you need to grow in this positionA team-first culture that is supportive and stable. Our core team has been working together for years which pays testament to our focus on the team and well being?28 holidays per year + national holidaysUse premium, cutting-edge tools in AI and automation with pro licenses (or self-hosted) of OpenAI, Claude, Perplexity, n8n, Make.com,
To apply: https://weworkremotely.com/remote-jobs/longship-marketing-operations-finance-assistant-remote-eu-german-speaking
Posted on: 2025-11-26
Toggl: head of product
Headquarters: Tallinn, Estonia
URL: https://toggl.com/jobs/
We are looking for an experienced, forward-thinking, and results-driven Head of Product to lead Togglâs product organisation through a transformational phase.In this role, youâll guide Togglâs growth from $20M to $50M ARR by evolving our collection of standalone tools into a single, modular productivity platform. Youâll shape the product vision, architecture, and strategy that brings together time tracking, planning, and team management (Track, Plan, Work) into one seamless experience, unified under the Toggl brand.
The annual salary for this role is âŹ170,000 with yearly increases based on performance
You can work from anywhere in Europe.
Your ability to balance strategic leadership with hands-on expertise, particularly in product-led growth and B2B SaaS, will be critical. You will align diverse product teams, ensure impactful product initiatives, and guide Togglâs evolution into a cohesive suite of products.
About the Team
We are a global team of 130+ awesome people working from over 40 countries around the globe. We hire globally, you work locallyâin the heart of London, a beach outside of RĂo de Janeiro, or a quiet village near Florence, the choice is yours. Every few months we travel to meet up somewhere in the world and spend some quality time together. We place a huge amount of trust in our people, and we measure the outcomes rather than the work itself. Our values fuel our results.
The Role
As the Head of Product at Toggl, you will:
Define and execute a bold, cohesive product strategy that drives Togglâs revenue growth and mission, balancing long-term vision with short-term impact.
Lead the shift from fragmented tools to a unified, modular platform, shaping how tracking, planning, and management work together in one seamless Toggl experience.
Redefine how we package and monetize value: transitioning from legacy products and seat-based pricing toward time-data-powered workflows and hybrid, usage-based models.
Identify and pursue upmarket opportunities while preserving our strength in the SMB segment, ensuring the platform flexibly supports both.
Champion lean research and a high-experimentation culture, using customer insights, A/B testing, and product analytics to prioritize value, not process.
Balance data-driven methods with an instinctive understanding of, and obsession for, beautiful customer experiences.
Partner with Marketing, Sales, and Customer Success to optimise customer acquisition, retention, and expansion. Collaborate with the executive team to define go-to-market and revenue strategies.
Lead by example: Be hands-on when necessary, offering direct guidance to identify and resolve product issues efficiently. Mentor a diverse group of product managers and designers, cultivating a culture of strategic partnership where both roles play a key role in user research and discovery
Improve execution speed while maintaining high standards, instilling a culture of delivering thoughtful, ambitious MVPs and creating scalable, repeatable processes for experimentation and implementation that reduce ambiguity and facilitate effective decision-making.
About You
Weâd love to hear from you if you have:
Proven experience in B2B SaaS and PLG environments, ideally in companies scaling between $20M-$50M ARR.
Strong product sense, with an instinctive ability to identify what makes a great product and guide teams to execute accordingly.
Proven success balancing upmarket expansion with SMB self-serve growth in a SaaS environment, with a nuanced understanding of their differing needs.
Excellent situational leadership skills, knowing when to delegate, coach, or step in to address challenges.
Comfortable navigating both strategic and tactical aspects of product leadership, with the ability to zoom in and out as needed.
A confident yet pragmatic approach to experimentation, where decisions are made boldly, validated thoughtfully, and where outcomes, whether success or failure, are owned and learned from.
Exceptional communication skills: you can distill complexity into clarity, align diverse stakeholders, and rally teams around the vision.
Experience driving platform unification or product modularisation is a strong plus.
Benefits
Freedom to choose when and how much you work - we only measure results
24 days of paid time off a year, plus your local holidays
Unlimited sick leave
In-person meetups for team-building (expenses covered)
4-6 weeks paid sabbatical (depending on the tenure)
Laptop budget up to âŹ2,500 and it renews every 3 years
âŹ2,000 budget to set up your home office, and additional âŹ300 every year after 3 years of tenure
âŹ3,000 per year for co-working space membership and/or internet service at home
âŹ4,000 per year contribution to use for training, workshops, and conferences
âŹ2,400 per year contribution for any equipment or services to improve and/or maintain your physical and mental health
Support for buying tools you need for doing your best work (even eyeglasses if you need a new pair)
To apply: https://weworkremotely.com/remote-jobs/toggl-head-of-product-1
Posted on: 2025-11-26
careers
Join us and do the best work of your life
Posted on: 2025-11-25
current openings
Create a Job AlertLevel-up your career by having opportunities at Coursera Sourcing sent directly to your inbox.
Posted on: 2025-11-25
customer service director role
SummarySienna Charles, a premier luxury lifestyle company featured in Forbes is seeking a hands-on Customer Service Director to lead and elevate our entire CS function. This is a producer role for someone who builds systems, improves processes, solves problems quickly, and drives consistent performance across a team. You will lead the CS team, refine SOPs, handle escalations, and create scalable workflows that support a high-touch luxury client experience.Key ResponsibilitiesCustomer Service Leadership- Oversee and coach the CS team day-to-day, ensuring high-touch, accurate client support.- Establish clear service standards and ensure the team consistently meets them.- Handle escalations directly and resolve issues with urgency and professionalism.- Audit service quality, identify gaps, and implement fixes immediately.- Lead ongoing training, expectation-setting, and performance management.- Maintain up-to-date SOPs that reflect best practice service delivery.Operational Execution- Translate the CEOâ??s vision into clear plans and oversee execution across the CS function.- Build new processes, checklists, and workflows that scale with company growth.- Identify breakdowns or inefficiencies in CS operations and fix them fast.- Maintain dashboards, KPIs, and weekly service performance reviews.Process Improvement and Automation- Improve workflows using Monday.com, Zendesk, Guru, and automation tools.- Create tools, templates, and automations that reduce manual work and eliminate errors.- Continuously refine CS systems for speed, clarity, and accuracy.Problem Solving and Escalation Management- Act as the first point of escalation for client or operational service issues.- Troubleshoot problems hands-on rather than delegating without alignment.- Ensure smooth service continuity and strong client satisfaction at all times.Technology Oversight- Manage daily use of CS-related systems and coordinate with developers or vendors when improvements are needed.- Ensure our tech stack supports high-quality, efficient, and scalable service delivery.Who You Are- You have a builder mindset and fix broken systems rather than just managing them.- You are service-driven and care deeply about tone, accuracy, and client experience.- You move quickly and maintain strong attention to detail.- You communicate clearly and keep leadership and the team aligned.- You take full ownership of outcomes and do not wait for others to solve problems.Requirements- 3 plus years leading customer service teams in a high-touch or high-expectation environment.- Experience improving SOPs, workflows, and team structures.- Comfort using Monday.com, Zendesk, Guru, Google Workspace, and basic automations.- Proven ability to run a CS team and drive high-quality execution end-to-end.- Availability in EST timezone, 8am to 5pm, with some weekend flexibility.Why Join UsThis is a high-impact director-level role where you will shape and lead the entire CS function for a luxury brand. You will work closely with the CEO, guide a team, and build the systems that enable the company to scale with excellence.
Posted on: 2025-11-25
customer success and engagement manager
About Egen: Egen is a fast-growing and entrepreneurial company with a data-first mindset. We bring together the best engineering talent working with the most advanced technology platforms, including Google Cloud and Salesforce, to help clients drive action and impact through data and insights. We are committed to being a place where the best people choose to work so they can apply their engineering and technology expertise to envision what is next for how data and platforms can change the world for the better. We are dedicated to learning, thrive on solving tough problems, and continually innovate to achieve fast, effective results. If this describes you, we want you on our team.Want to learn more about life at Egen? Check out these resources in addition to the job description.Meet EgenLife at EgenCulture and Values at EgenCareer Development at EgenBenefits at EgenAbout the opportunity: Egen is looking for a Customer Success and Engagement Manager to join our growing Service Delivery team. This is a critical, external client-servicing role, imperative to the successful execution of the large-scale cloud and IT transformation projects we deliver. As a Customer Success and Engagement Manager, you will be the central point of contact for program execution and delivery for your accounts, holding a full 360-degree view of the client's business and our partnership. You will be empowered to take full ownership of the client relationship, ensuring not only the success of delivery but also the financial health and strategic growth of the account. This is an opportunity to build upon our existing foundation and define what best-in-class customer success looks like at Egen.\nResponsibilities:Own Client P&L and Strategic GrowthTake full ownership of the client account's P&L, including managing revenue, the cost of consulting, forecasted margin, and actual margin to ensure financial success.Act as the lead strategist for account expansion. You will be responsible for identifying, developing, and executing "expansion plays" that grow Egenâ??s influence and footprint, whether into additional business units, with new stakeholders, or by pivoting current engagements into the next logical stage of work.Develop and own the strategic account roadmap, moving beyond reactive project management to proactively guide the client's long-term success with Egen.Lead the commercial aspects of the engagement, including Statements of Work (SOWs), change orders, and contract renewals, ensuring they align with the strategic goals of the account.Partner with the CustomerBuild deep, trusted relationships, becoming the customerâ??s primary advocate and coach.Learn the clientâ??s business, environment, objectives, and challenges. Use your strong sense of empathy to provide the right support and advice to help them deliver their product or program effectively.Employ a consultative approach to drive organizational change, influencing people and processes to increase technology adoption and realize the full value of our solutions.Manage a regular cadence of discussions and progress updates, communicating with stakeholders at all levels and adjusting your tone and message for your audience.Guide client and Egen teams in good prioritization, roadmap, and execution practices, keeping the end-userâ??s needs at the forefront.Own Egen Project DeliveryOversee project initiation, ensuring team members are set up for success both internally and with the client.Create and manage project plans, identifying dependencies and proactively communicating progress to all stakeholders.Moderate and lead meetings with efficiency, ensuring clear outcomes and actions.Manage project scope, change requests, risks, and issues, escalating appropriately and early to ensure smooth delivery.Approach project delivery with a product mindset, utilizing best practices to manage deliveries and lead by example.Know the difference between task management and owning the holistic success of the engagement.Manage Internal Team CommunicationsClearly articulate scope and expectations to Egen team members, making sure their roles are clear and they are set up for success.Partner effectively with other teams engaged, treating the customer as an equal and actively coaching others to avoid common consulting behavior.Keep internal stakeholders up to date as needed, through regular ceremonies or ad hoc checkpoints. Clearly communicate objectives, risks, and any needs/asks.Potentially manage direct reports (i.e., Service Delivery Leads and Project Managers), aiding in their growth and development.Partner with technical leads and managers to help contribute to the career growth of engineers and technical staff.Basic Qualifications:10+ years of experience in a hands-on, client-facing role managing large-scale, complex projects for a professional services organization.Demonstrated experience in account management, including P&L ownership, forecasting, and commercial negotiations.Proven ability to strategically grow accounts by identifying and developing new opportunities.At least 5 years of team/employee career management.Experience working with product companies, operating both strategically and "in the weeds."Strong background in organizational change management, with an ability to influence and guide clients through transformation.You are a clear communicator, both verbally and in writing, who knows how to convey information through illustration, words, or diagrams.You enjoy working with minimal structure and you enable change around you.You are a learner, proactive, and generally strive to do more.Experience with agile disciplines, software development methodologies, and various agile delivery tools is required.Helpful certifications or training may include: CSM, PMP, or other relevant project and product management credentials.\nCompensation & Benefits:This role is eligible for our competitive salary and comprehensive benefits package to support your well-being:- Comprehensive Health Insurance- Paid Leave (Vacation/PTO)- Paid Holidays- Sick Leave- Parental Leave - Bereavement Leave- 401 (k) Employer Match- Employee Referral BonusesCheck out our complete list of benefits here - >https://egen.ai/people/#benefitsImportant: All roles are subject to standard hiring verification practices, which may include background checks, employment verification, and other relevant checks.EEO and Accommodations: Egen is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteransâ?? status, or any other characteristic protected by federal, state, or local laws. Egen will also consider qualified applications with criminal histories, consistent with legal requirements. Egen welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.
Posted on: 2025-11-25
institutional sales representative wealth & asset management
At Anchorage Digital, we are building the worldâ??s most advanced digital asset platform for institutions to participate in crypto.Anchorage Digital is a crypto platform that enables institutions to participate in digital assets through custody, staking, trading, governance, settlement, and the industry's leading security infrastructure. Home to Anchorage Digital Bank N.A., the only federally chartered crypto bank in the U.S., Anchorage Digital also serves institutions through Anchorage Digital Singapore, Porto by Anchorage Digital, and other offerings.The company is funded by leading institutions including Andreessen Horowitz, GIC, Goldman Sachs, KKR, and Visa, with its Series D valuation over $3 billion. Founded in 2017 in San Francisco, California, Anchorage Digital has offices in New York, New York; Porto, Portugal; Singapore; and Sioux Falls, South Dakota. Learn more at anchorage.com, on X @Anchorage, and on LinkedIn. Anchorage Digital is looking for a highly motivated and experienced Institutional Sales Representative to join our team. As a member of the sales team, you will be integral to driving forward the growth and future success of the Anchorage Wealth Management custody and trading platform for RIAs, Asset Managers, Broker Dealers, Banks and other financial institutions. In this role you will act as an ambassador for the company and our industry, building Anchorage Digitalâ??s reputation as the premier digital asset venue for the wealth management ecosystem and acting as a critical source of client insights and market intelligence, helping to inform our product roadmap and business plan.We have created the Factors of Growth & Impact to help Villagers better measure impact and articulate coaching, feedback, and the rich and rewarding learning that happens while exploring, developing, and mastering the capabilities and contributions within and outside of the Institutional Sales Representative role:\nTechnical SkillsDrive new business sales and add-on business with existing clients for Anchorage Digitalâ??s full suite of products and services.Originate and close a pipeline of opportunities with a primary initial focus on independent RIAs and Family Offices while building meaningful long term relationships.Complexity and Impact of WorkCreate a systematic strategy for the Anchorage Wealth sales vertical, leveraging all of the internal resources available, from marketing, to business operations and client experience.Organizational KnowledgeEntrepreneurial attitude and intellectual curiosity. Ability to think creatively and help design solutions to client specific challenges.Act as a brand ambassador for Anchorage Digital, participating in industry events, building a network of clients and industry peers.Communication and InfluencePartner closely with Product and Platform teams to share client feedback and inform product roadmap.Collaborate across all departments, from legal to product, client experience, compliance etc. to effectively close deals and provide the best experience to our clients.You may be a fit for this role if you have:Institutional sales experience within financial services, digital assets, and/or SaaS, with a strong history of end to end sales lifecycle management. Entrepreneurial attitude and intellectual curiosity. Ability to think creatively to identify solutions and solving client specific needs and challenges. Team player and collaborative approach with the ability to navigate within a matrix environment. Strong executive presence and ability to articulate Anchorage Digitalâ??s unique value proposition. Desire to work in a fast-paced, start-up environment.Although not a requirement, bonus points if:You were emotionally moved by the soundtrack to Hamilton, which chronicles the founding of a new financial system. :)\nAbout Anchorage Digital: Who we areThe Anchorage Village, what we call our team, brings together the brightest minds from platform security, financial services, and distributed ledger technology to provide the building blocks that empower institutions to safely participate in the evolving digital asset ecosystem. As a diverse team of more than 300 members, we are united in one common goal: building the future of finance by providing the foundation upon which value moves safely in the new global economy. Anchorage Digital is committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported, and connected at workâ??regardless of who you are or where you come from. We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives. Anchorage Digital is an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. Anchorage Digital considers qualified applicants regardless of criminal histories, consistent with other legal requirements. â??Anchorage Digitalâ? refers to services that are offered either through Anchorage Digital Bank National Association, an OCC-chartered national trust bank, or Anchorage Lending CA, LLC a finance lender licensed by the California Department of Financial Protection and Innovation, License No. 60DBO-11976, or Anchorage Digital Singapore Pte Ltd, a Singapore private limited company, all wholly-owned subsidiaries of Anchor Labs, Inc., a Delaware corporation.Protecting your privacy rights is important to Anchorage Digital, and we work to maintain the trust and confidence of our clients when handling personal or financial information. Please see our privacy policy notices here.
Posted on: 2025-11-25
operations manager role
SummarySienna Charles, a premier luxury lifestyle company featured in Forbes is seeking a hands-on Customer Service Director to lead and elevate our entire CS function. This is a producer role for someone who builds systems, improves processes, solves problems quickly, and drives consistent performance across a team. You will lead the CS team, refine SOPs, handle escalations, and create scalable workflows that support a high-touch luxury client experience.Key ResponsibilitiesCustomer Service Leadership- Lead and coach the CS team day-to-day and ensure high-touch, accurate client support.- Handle escalations directly and resolve issues quickly.- Audit service quality and correct gaps immediately.- Update and enforce SOPs so the team operates consistently at a high standard.Operational Execution- Translate the CEOâ??s vision into clear plans and own their execution.- Build new processes, checklists, and workflows that scale as the business grows.- Identify breakdowns or inefficiencies and fix them fast.- Maintain dashboards, KPIs, and weekly operational rhythms.Process Improvement and Automation- Streamline operations using Monday.com, Zendesk, Guru, and automation tools.- Create tools, templates, and automations that eliminate manual work and reduce errors.- Continuously refine systems to increase speed, clarity, and accuracy.Problem Solving and Escalation Management- Act as the first point of escalation for operational and client issues.- Troubleshoot and resolve problems hands-on rather than pushing them to others.- Ensure nothing slows down the team or affects the client experience.Technology Oversight- Manage day-to-day use of internal systems and coordinate with developers when updates are needed.- Ensure tech tools support clarity, efficiency, and reliable service delivery.Who You Are- You have a builder mindset and improve broken systems rather than simply managing them.- You are service-driven and care deeply about accuracy, tone, and client experience.- You move quickly while maintaining strong attention to detail.- You communicate clearly and keep leadership and the team aligned.- You have high ownership and never wait for someone else to fix problems.Requirements- 3 plus years leading customer service or operations in a high-touch environment.- Experience improving SOPs, systems, and workflows.- Comfort using Monday.com, Ticketing Systems or other CS Tools, Guru, Google Workspace, and automations.- Proven ability to run a CS team and execute projects from idea to completion.- Availability in EST timezone, 8am to 5pm, with some flexibility on weekends.Why Join UsThis is a high-impact role where you will build the systems that power a luxury brand. You will work closely with the CEO, lead a small CS team, and own the operational foundation that enables the company to scale.
Posted on: 2025-11-25
people operations leader
SummaryThe premier luxury lifestyle company featured in Forbes is seeking a People Operations Lead to serve as the connective layer between the CEO and the rest of the organization. This role is a blend of People Ops, internal Chief of Staff, and leadership development. You will build the team, train managers, strengthen accountability, improve onboarding, run hiring pipelines, manage KPIs, and take over the internal workflow and questions that currently go to the CEO.This is a hands-on, execution-focused role for someone who thrives on structure, clarity, coaching, and building a high-performing team in a luxury service environment.Role OverviewYou will design and manage the systems that help the team perform at a high standard. You will ensure the CEOâ??s time is protected by serving as the primary point of contact for internal questions, decisions, and follow-up. You will raise the bar for leadership, communication, and performance across the team.Key ResponsibilitiesLeadership Supportâ?¢ Act as the first stop for internal questions, decisions, and clarifications.â?¢ Translate the CEOâ??s priorities into clear instructions and expectations.â?¢ Follow up with team members to ensure deadlines and deliverables stay on track.â?¢ Manage internal communication flow so the CEO is only involved when necessary.Team Management and Accountabilityâ?¢ Run weekly team meetings, check-ins, and accountability rhythms.â?¢ Hold team members and managers accountable to deadlines, KPIs, and quality standards.â?¢ Identify performance gaps early and address them with structure or coaching.â?¢ Support managers in becoming stronger leaders who own their teams.Hiring and Onboardingâ?¢ Manage hiring pipelines, coordinate interviews, and screen candidates.â?¢ Build structured onboarding processes, success metrics, and 60-day plans.â?¢ Create clarity for new hires through documentation, checklists, and expectations.â?¢ Ensure every new hire is trained effectively and fully integrated.Training and Developmentâ?¢ Build and deliver training programs for both managers and ICs.â?¢ Coach managers on feedback, delegation, leadership, and communication.â?¢ Create internal training materials, playbooks, and learning paths.â?¢ Lead performance reviews and ensure clear development plans.KPI and Performance Managementâ?¢ Define KPIs and scorecards in collaboration with leadership.â?¢ Track performance metrics and provide insights to the CEO.â?¢ Ensure each team member knows their responsibilities and metrics.â?¢ Improve dashboards, reporting tools, and performance rhythms.Process Improvementâ?¢ Build and document SOPs, policies, and workflows across the team.â?¢ Identify bottlenecks and operational inefficiencies and improve them.â?¢ Standardize internal communication for clarity and predictability.â?¢ Ensure systems scale with the companyâ??s growth.Who You Areâ?¢ A strong communicator who brings clarity, calm, and confidence to teams.â?¢ A builder who loves creating systems, structures, and processes.â?¢ A natural coach who develops people and elevates managers.â?¢ Highly organized with excellent follow-through.â?¢ Confident holding others accountable, even senior team members.â?¢ Comfortable taking internal load off the CEO and enabling her to operate at a strategic level.â?¢ Thrives in a fast-paced, founder-led environment.Requirementsâ?¢ 3 plus years in People Ops, HR, Chief of Staff, or Operations roles.â?¢ Experience training managers and running performance systems.â?¢ Strong background in hiring, onboarding, and team development.â?¢ Highly comfortable with KPIs, scorecards, and performance reviews.â?¢ Skilled in Monday.com, Google Workspace, documentation, and communication tools.â?¢ Available during EST hours (8am to 5pm) with flexibility for time-sensitive issues.Why Join UsYou will help build the internal engine that powers a luxury company. You will work closely with the CEO, improve team performance, strengthen culture, and create a high-functioning environment where people thrive. This role has significant influence and ownership.
Posted on: 2025-11-25
python + aws devops engineer
Overview:We are seeking an exceptionally technical, hands-on DevOps Engineer whose primary responsibilities will involve AWS cloud architecture, infrastructure-as-code (Terraform), and expertise in RDS/Postgres. This is a full-time position for several months, with the possibility to extend.Key Responsibilities:Design, implement, and manage AWS cloud environments with Terraform and best DevOps practices, focusing on RDS/Postgres management and optimization.Build, monitor, and maintain CD pipelines and automation workflows.Write, test, and maintain scripts and infrastructure - primarily using Python.Work hands-on with a variety of DevOps tools, including Kubernetes and Ansible.Troubleshoot, optimize, and proactively enhance infrastructure and deployment speed.Collaborate closely with software developers to enable velocity in delivery.Work independently, remotely, and securely, with access to required cloud resources via VPN.Who You Are:Primary Experience:Ă AWS, Terraform, RDS/Postgres; CD (not just CI), cloud architecture.Mindset: Software engineer at heart - approx. 60% developer and 40% IT.Toolbox:Ă Comfortably â??playsâ? with Python, Kubernetes, Ansible, etc.Working style:Ă Intensely technical, adaptable, fast-paced, and hands-on.Remote Readiness: Must be able to work independently behind a VPN.Ă Nice-to-Have:Experience with additional AWS services.Performance monitoring and security best practices for cloud infrastructure.Compensation:Ă Competitive; dependent on experience and skills.Duration: 6 months with a strong potential for extension.
Posted on: 2025-11-25
Location: Columbus, US
